GPC Cleaner Onboarding Record
How this works
Enter Your name once (so the team knows who edited what). Type the cleaner's name, then click any phase to open it. Check boxes β they save automatically. Phases collapse when complete. Switch cleaners anytime by typing a different name. The badge on the right shows sync status: green β Synced = everyone on the team sees your changes live; gray "Local-only" = no shared backend configured yet (see setup instructions). When all 12 phases hit 100%, the cleaner is officially activated.
Appendix β 9-Step On-the-Job Checklist
Follow Every Step β’ Deliver 5-Star Service β’ Stay On Track
Cleaner should save this to their phone and keep it in their caddy.
- Log in & review job details β Open Allison, review address, job type, notes, special instructions.
- Click "On My Way" & set ETA β Auto-texts customer and team.
- Arrive, take BEFORE photos (25β30) & clock in β Upload to #cleaning-providers in Slack immediately.
- Confirm scope & assess condition β If WAY worse than advised: step outside, call GPC, we renegotiate. Customer agrees β proceed. Declines β cleaner may cancel. (You decide.)
- Complete the cleaning β Follow the GPC checklist for Basic / Deep / Move-In-Out.
- Final walk-through with the DECISION MAKER β Not the order taker. Inspect together, touch-ups, 100% satisfaction before leaving.
- Take AFTER photos (25β30+) β Post immediately to #cleaning-providers. These trigger invoicing β no photos = no pay.
- Clock out on Allison β After photos uploaded and job is done.
- End the day or head to the next job β Reset, restock, stay organized.
Fail Points to Avoid
Skipping the ETA/text step
Not taking or uploading photos
Poor communication or no response
Rushing the final walk-through
Leaving without confirming satisfaction
Incomplete cleaning or missed tasks
Forgetting to clock in/out
Unprofessional behavior with customers